COVID-19  GLTC UPDATES

For information about the Coronavirus and how to prepare against possible exposure, visit the CDC website.

Nothing is more important to us at GLTC than the health of our passengers and employees. GLTC is taking the following steps in response to the potential spread of the Coronavirus:

  • enhancing cleaning and sanitation processes
  • emphasizing proper employee hygiene
  • working closely with the City of Lynchburg in preparedness
  • opening Transfer Station lobby windows when weather permits
  • opening bus windows when weather permits
  • providing fare free service to enhance social distancing & provide financial relief to passengers
  • limiting bus capacity to 9 passengers per bus to adhere to the social distancing guidance of having a gathering of no more than 10 individuals

In order to keep other passengers and GLTC employees safe, we ask that you abide by the following guidelines while riding GLTC:

  • Ride GLTC for ESSENTIAL TRIPS ONLY. Stay home as much as possible, especially when sick except to get medical care.
  • Exit and enter buses using the rear doors unless the ramp or bus kneeling feature is needed.
  • When available, sit in seats that allow you to distance yourself from other passengers while on the bus or at the Transfer Station.
  • Wash your hands often with soap and water for at least 20 seconds.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

In order to increase social distancing and provide financial relief to our passengers, GLTC has decided to suspend fare collection during the COVID-19 emergency, effective Monday, March 23rd, 2020. We are encouraging our passengers to ride GLTC for ESSENTIAL TRIPS ONLY during this time. We are working on a plan for customers who have already purchased a 14-day or 31-day pass. Please retain your pass and we will update our passengers when a procedure has been decided.

GLTC will temporarily modify its weekday service during the COVID-19 Emergency and will operate a Modified Saturday scheduled on weekdays beginning on Monday March 30th, 2020. Changes to service will only impact Monday through Friday. Saturday will remain the same.

GLTC thanks you for your patience as we strive to provide the best possible service during this challenging time.  As we continue to progress through this ever-changing situation with COVID-19, service levels and the suspension of fare collection will continue to be assessed based on the best information we have at that moment.

Click HERE to view a “cheat sheet” for the Modified service.

Effective, Thursday, April 2, 2020, GLTC will limit the number of passengers on buses to a maximum of 9 passengers at any one time.  This is an additional precaution that GLTC is putting into place to adhere to the social distancing guidance of having a gathering of no more than 10 individuals.  Once a bus reaches capacity, the operator will display “Bus Full” on the outside destination sign and continue on route until someone exists the bus allowing room for another passenger to board.  We plan to have extra buses out to assist with passengers who may be missed, but we encourage all passengers to plan ahead and leave early to account for the possibility that the bus may reach capacity before arriving at your stop.

Governor Ralph Northam issued an executive order on Monday March 30, 2020 indicating all individuals to stay home and to only leave for essential purposes such as obtaining necessary supplies/food, medical, to attend work, or to care for another person or animal.  We are asking that individuals only take essential trips on GLTC during this COVID-19 Emergency.  Limiting contact with individuals is the only way to slow the spread and flatten the curve.

Due to Governor Northam’s Executive Order #63, facial coverings are required on all GLTC property, effective Friday May 28th, 2020. This includes the Transfer Station waiting room, the  Transfer Station platform, GLTC buses and vans, and GLTC shelters and bus stops.

“All patrons in the Commonwealth aged ten (10) and over shall cover their mouth and nose with a face covering as described and recommended by the CDC when entering, exiting, traveling through, and spending time inside the following settings listed below:

…5. Train stations, bus stations, and intrastate public transportation, including buses, rideshares, trains, taxis, and cars for hire, as well as any waiting or congregating areas associated with boarding public transportation. This requirement shall not apply in any area under federal jurisdiction or control.”

“The requirement to wear a face covering does not apply to following:

  1. While eating or drinking;
  2. Individuals exercising or using exercise equipment;
  3. Any person who has trouble breathing, or is unconscious, incapacitated, or otherwise unable to remove the face covering without assistance;
  4. Any person seeking to communicate with the hearing impaired and for which the mouth needs to be visible;
  5. When temporary removal of the face covering is necessary to secure government or medical services; and
  6. Persons with health conditions that prohibit wearing a face covering. Nothing in this Order shall require the use of a face covering by any person for whom doing so would be contrary to his or her health or safety because of a medical condition.
  7. Any person who declines to wear a face covering because of a medical condition shall not be required to produce or carry medical documentation verifying the stated condition nor shall the person be required to identify the precise underlying medical condition.”

Governor’s Executive Order #63 (2020)

Click HERE to view the entire Executive Order

Governor Northan has outlined the approach planned for lifting the restrictions put into place for the COVID-19 pandemic and working to repoen businesses in Virginia. The approach is to move in three distinct phases with the transition into each phase being determined based on data analysis in order to avoid a resurgence of COVID-19 infections. With this guidance provided, GLTC has developed a plan that will align with Virginia’s phase schedule.

This plan may need to be adjusted as information develops. We thank you for your patience and understanding during this uncertain time.

Phase 1 : GLTC plans to keep the current precautionary measures in place during this phase. These measures include:

• Reduced Service

• Suspension of Fare Collection

• Use of rear bus door for exit & entrance

• Capacity of 9 passengers per bus

Phase 2 :  In Phase 2, GLTC plans to lift the bus capacity limit of 9 passengers and restore cut service. The following measures would still be in place:

• Suspension of Fare Collection

• Use of rear bus door for exit & entrance

Phase 3 : In Phase 3, GLTC plans to resume front door boarding, collecting fares, and lifting any other service restriction not lifted in previous phases.

*GLTC will publish exact dates when each change will occur prior to implementing the change